Support Documents
Below are configuration files for some of the most popular Operating Systems and Email Clients to use with PRW.NET services. To get the free Adobe Acrobat Reader press here.
Email Clients
File Name | Description | |
---|---|---|
Email configuration for iPhone | iPhone Setup | |
Email configuration for Microsoft Outlook | Outlook Setup | |
Email configuration for Apple Mail | Apple Mail Setup |
Internet Setup
File Name | Description | |
---|---|---|
Setup Instructions Windows 7 | Windows 7 Setup | |
Setup Instructions Windows 7 (Spanish) | Windows 7 Setup in Spanish | |
Setup Instructions Vista | Windows Vista Setup | |
Setup Instructions Vista (Spanish) | Windows Vista Setup in Spanish | |
Setup Instructions XP | Windows XP Setup | |
Setup Instructions XP (Spanish) | Windows XP Setup in Spanish | |
Setup Instructions | Internet Connection Wizard Setup | |
Setup Instructions (Spanish) | Internet Connection Wizard Setup in Spanish |
The following are documents that may be helpful while using our services. Call us at 787-641-9800 or send us email to This email address is being protected from spambots. You need JavaScript enabled to view it. if you need further assistance.
Topic | Description |
---|---|
General Parameters | Provides our general setup parameters, including local access numbers. |
FAQ | Frequently Asked Questions about our services. |
Support Documents | Several support documents including setup instructions on different systems. |
Change Password | Log in to the members area to change your password. |
Service Forms | Service forms to subscribe to our different services. |
Access Numbers US | If you are in the US and would like to connect via dial up. |
Let us know if you have additional questions by filling out the Feedback Form. |
General Setup Parameters |
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Here you can find our general setup parameters to help you configure your connection. Don't hesitate to call us at 787-723-5000 or send us email to This email address is being protected from spambots. You need JavaScript enabled to view it.
if you need further assistance. For access numbers outside Puerto Rico click here. |
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NOTE: You are responsible for determining the appropriate number for your location. ISP is not responsible for any long distance telephone charges. |
Parameter | Value |
---|---|
Name Servers | 208.249.78.2 208.249.78.3 208.249.78.4 |
Incoming Mail (POP3) Server | pop.prw.net |
Incoming Mail (IMAP) Server | imap.prw.net |
Outgoing Mail (SMTP) Server | smtp.prw.net |
News Server | news.prw.net |
Main Web Server | www.prw.net |
Public FTP Server | ftp.prw.net |
User Mail Address | This email address is being protected from spambots. You need JavaScript enabled to view it. |
IP Address | Dynamic (set by server) |
Netmask | 255.255.255.0 |
User Web Directory (Public) | home.prw.net/~username username.web.prw.net |
User Web Directory | home.prw.net /home/username/html |